Curriculum
Begin your learning journey with an introduction to Lean Six Sigma and how it drives improvement across industries. This session lays the groundwork for understanding how the tools and mindset fit together.
You’ll learn to:
- Understand the core principles of Lean and Six Sigma
- Recognize how process improvement reduces waste and variation
- See real-world examples of measurable business impact
- Learn the DMAIC framework (Define, Measure, Analyze, Improve, Control)
- Identify where and how to apply Lean Six Sigma in your own organization
Learn the core principles of Lean Six Sigma and how to connect improvement projects to business goals. Identify key challenges, define success measures, and build support for your project.
You’ll explore how to:
- Understand the Lean Six Sigma philosophy and framework
- Define project goals and create a project charter
- Map key processes and stakeholders
- Gather customer feedback and identify quality priorities
- Build a case for change and scope improvement opportunities
Discover how to visualize and assess how work is done today. Gather the right data, identify inefficiencies, and establish performance baselines to guide future improvements.
You'll learn:
- Process mapping and workflow visualization
- Data collection planning and measurement basics
- Establishing performance baselines
- Using charts to identify trends and variation
- Engaging teams in data-driven decision-making
Use structured problem-solving tools to uncover what’s driving delays, waste, or variation. Practice facilitating team discussions and explore strategies for managing resistance to change.
You'll learn to:
- Identify root causes using tools like the 5 Whys and cause-and-effect diagrams
- Interpret data to find patterns and performance gaps
- Facilitate analysis sessions that involve the right voices
- Address resistance and foster open problem-solving discussions
Develop and test new ideas to enhance efficiency and quality. Learn how to lead focused improvement efforts, engage stakeholders, and sustain team motivation during implementation.
Key takeaways include:
- Brainstorming and prioritizing potential solutions
- Testing and evaluating improvements before full implementation
- Leading short, focused improvement events
- Building engagement and accountability among stakeholders
- Keeping teams motivated throughout the change process
Create plans and tools to keep improvements on track. Standardize new processes, measure performance, communicate results effectively, and explore how technology and AI can support continuous improvement.
Topics include:
- Standardizing new processes and documenting best practices
- Creating dashboards and performance measures
- Embedding improvements into daily operations
- Presenting project results to leaders and peers
- Exploring how technology and AI support continuous improvement