Source: Aberdeen Group Inc.
From changing consumer demand accelerated by the pandemic, technology disruptions and evolving business needs, industry leaders need an omnichannel solution to compete in today’s market. By earning a Graduate Certificate in Omnichannel Strategy, you’ll position yourself to play a more meaningful role in creating a seamless customer experience.
Nearly all roles, whether customer service, marketing, supply chain, purchasing, finance or leadership, contribute to the experience a customer has with your company. This program will give you the tools to be able to identify areas of improvement to help your customers more easily purchase and repurchase your products or services. This type of loyalty can provide immediate ROI in your career and will make you more marketable in the future.
Source: Aberdeen Group Inc.
73% of consumers are likely to switch brands if they don’t receive consistent level of service.
Source: Salesforce
75% of consumers expect companies to provide a consistent experience wherever they engage with them (e.g. website, social media, mobile, in person)
Source: Salesforce
Expand Your Network & Your Possibilities
As a student, you’ll have many opportunities to hear from practitioners in the business community while networking with fellow students, staff, faculty and alumni.
Build Your Career Here

Career Management for Students
Get personalized career counseling from our experienced and insightful career coaches. Develop your resume, build your interview savvy, and prepare to job hunt with confidence.

Career Management for Alumni
As a graduate of St. Thomas Opus College of Business, you can rely on lifelong career management and assistance from our career center. We’re here to help you maximize your potential in today’s competitive job market.

Talent Development for Employers
Look to our graduate certificates as a training and talent development tool for your business, and to our graduates and alumni as highly talented candidates for your job openings.
Seeing is believing
Get in Touch
St. Thomas Opus College of Business is an incredible place to learn, meet inspiring peers and mentors, and build a strong career path. Don’t just take our word for it—experience St. Thomas firsthand. Visit a class, attend an info session, or chat with the admissions team.