Core Classes
Courses are offered ina hybrid format (on-campus and online) unless otherwise noted.
This course is the taken during an on-campus immersion week that kicks off the program.
Leadership is about insight, initiative, influence and impact. You will explore principled leadership in this class, gaining a framework and skillset for developing your ability to make meaningful impact within dynamic and complicated organizations. Leading self and others incorporates insight into individual strengths and diversity, interpersonal and team dynamics, taking initiative and having influence both with and without formal authority, and examining the larger impact on organizational systems and the common good.
Get an accurate understanding of the various components of the health care system (providers, consumers, payers and third parties) and how they interrelate. Learn about issues, motivations and incentives that influence all parts of the system. Gain an understanding of the political and social environment in which they operate.
This course familiarizes non-financial professionals with financial statements, accounting terminology and analytical techniques. Get an understanding of how organizations use information gained from financial accounting systems in decision making, planning and control, and performance evaluation. Topics covered include data accumulation and allocation processes, application of accounting data to solving managerial problems, and strategic implications and limitations of both data and accounting systems.
Learn and apply the fundamental finance tools and concepts essential for a manager, with emphasis on the health care sector. Explore topics including: value maximization and the finance model of the organization, evaluating financial results, the basics of time value of money, financial decision-making criteria, and budgeting basics. Learn an analytical framework that can be consistently applied to make financial decisions.
Learn principles that effectively link storytelling to influencing business outcomes. Our business culture demands concise and meaningful communications that can both inform and influence decision makers. This course is designed to teach you principles and skills that enhance your thinking about data and the use of a variety of communications channels to facilitate positive business decisions. Explore the meaning of information and its effect on organizational strategy and culture; be able to build a structured thinking process or informational dashboard to tell a compelling story; and gain skills in confidently understanding and using information to influence outcomes. The two core purposes for the course are to: (1) learn the principles of presenting information that makes an emotional connection to the listener framed by organizational strategy and culture; and (2) refine your storytelling capabilities.
One of the fundamental purposes of a marketing-driven organization is the creation, communication and delivery of value to individuals and/or organizational customers. This course offers a managerial approach to the study of strategic market decision making. Specifically, you will build a conceptual foundation for understanding and analyzing marketing situations. In addition, you will discuss substantive and practical elements involved in the process of developing, pricing, distributing and promoting services (and goods) that provide customer solutions and deliver differentiated customer value.
Designed for entrepreneurs, managers and consultants interested in creating and reinforcing entrepreneurial responses within established organizations, this course examines how managers affect the nature and rate of innovation through organizational culture, structure, communication, rewards and control systems. Emphasis is placed on how individuals initiate, launch and manage ventures within organizational settings.
An integrative approach to the formulation and implementation of organizational strategy and policy, this course focuses on organizational performances as it relates to mission, goals and objectives. You will get practice defining multi-faceted problems and their causes, analyzing internal and external environments, reviewing key corporate and business strategies, formulating alternative strategic options and addressing the challenges of implementation. Emphasis is on the ethical dimensions of problem solving at the general management level. The course will draw upon the analytical tools and managerial knowledge developed in all previous courses, with application to both for profit and nonprofit organizations.
Get additional depth and tools for analyzing and improving business processes and creating lean production systems to supplement the survey information provided in the operations management classes. It will focus on three primary areas: analyzing processes, developing strategies needed to create a lean agile organization, and introducing the tools needed to implement those strategies. Learn to analyze and measure processes, recognize the main tools of lean systems, and how to apply those tools in both classroom and real-life situations to reduce waste and maximize the capacity of the production system. By the end of the course, you will be able to analyze and measure an existing production system, understand what strategies to follow that will create a lean, agile organization, determine which lean tools are needed to transform the system and how to implement those tools, and how to measure and sustain the improvement.
Get an introduction to the management of business operations. Study the strategic role of the operations function in the survival and success of manufacturing and service organizations. Explore a variety of strategic issues related to the design of operational systems and their connection with other functional and business strategies. Gain a multi-functional perspective on challenges and opportunities in managing operations. Learn how to use of state-of-the-art concepts and quantitative methods for making critical choices in a dynamic business environment.
The ability to adapt an organization in response to the environmental market and internal changes is crucial for maintaining a competitive advantage. It requires the alignment of employees and key organizational systems with evolving market strategies and customers, which is a complex activity that emerges over time. Learn how leaders align their workforce strategy with evolving market strategies to sustain retention, engagement and performance of high talent employees. Explore topics including: system dynamics, effective change management strategies and approaches, how to identify and develop high talent employees and succession, strategic redesign of work and the organization, and how to measure the return on investment of people.
Prepare a major study of an issue or project of your choice that integrates knowledge, attitudes and skills developed during the program. Demonstrate competence in critical thinking and solve complex, significant issues in health care. Present your findings and recommendations to the faculty and your colleagues in both written and oral presentations.